Anonymous
map-marker Atlanta, Georgia

To cancel the membership

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I have a heart condition cant ride the ride give me my money back cause I have been trying to cancel it for months
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User's recommendation: Nope

Kaitlyn C Kqz

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Verified Reviewer

USA National Miss Sponsorship

Dear Six Flags,

On behalf of the USA National Miss Organization, I would formally like to see if you would like to become one of our official national sponsors. This would be for our 6 national queens for 2024-25!

This summer, from June 14-20, we will be hosting our national pageant in Orlando, Florida, where six deserving young women will be crowned as the 2024 queens.

Your sponsorship would be greatly appreciated by the entire national system!

By partnering with us, you will not only be contributing to the growth and development of these outstanding young women, but also gain exposure for your brand through our extensive network and promotional channels. USA National is national wide and we would promote your business across the nation to not only promote our pageant but also your brand.

Our pageant system is growing everyday as you can see below

Tiktok Followers: 14.6K

Views Daily: 2M

Likes: 627.5K

Instagram Followers: 50K

UNM Hashtag: 103K

I would be delighted to discuss this opportunity further and explore how we can work together to empower and celebrate the achievements of these remarkable young women. Please feel free to contact me at,

Unmkaitlyn@***.com

Or

678-209-****

Thank you for considering this request, and I look forward to the possibility of having you join our pageant family!

Best regards,

Kaitlyn Cole

National Office

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Pros:
  • We love your business

Preferred solution: A sponsored season pass for our new national queens for 2024-25!

Laquan Poh
map-marker Clive, Iowa

Pagos

I have a problem making my payment I try to call and they tell me to go to my portal and I go to my portal and I have no access to anything
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Anonymous
map-marker Milledgeville, Georgia

This is the first time anyone has actually tried to help me!

I cancelled my Six Flags memberships in June of last year and have been billed ever since. I have attempted reaching out to them numerous times via, phone, email, and live chat only to get nowhere! I have requested cancellation and a refund to my account and was told that I didnt finish the process! If I could have spoken with a live person sooner, this issue should have already been resolved!
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User's recommendation: Keep trying until you finally get a live person!

edwin V Bmb

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Verified Reviewer

Terrible customer support and horrible employees

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The employees at the park stole my phone. I went to loat and found on five different occasions and they told me that's nothing that they could do.

The phone was right on the other side at the gate and they kept telling me that they couldn't get it, but to wait till the next day so they can retrieve it. This kept going on for a week until I pinged my phone on icloud and it said it was outside the park. I called the park and they said there was nothing they could do. No video surveillance, nothing.

They did nothing.

Brand new phone. They took pictures of the phone on the ground too so they could see that it wasn't that far from the gate, just out of arms reach.

View full review
Loss:
$1400
Cons:
  • Crowded
  • Ride maintenance
  • Customer support

Preferred solution: Refund of my brand new phone.

User's recommendation: Never go to this park. Never fo to Six Flags in Atlanta.

9 comments
Mathilde Fdn

You were careless did not hang on to your phone. NO ONE owes you a thing.

Obviously you are just a small child and your parents bought the phone for you. Have you told them you lost your phone yet? You should. The sooner you tell them the less angry they will be.

I hope they are not too hard on you. But in the same time, since you are too young to be responsible, they owe you NOTHING.

Let this be a lesson to you to hang on to your belongings. Not their fault you are careless.

Panagiota Tmg
reply icon Replying to comment of Mathilde Fdn

They admitted that they damaged the phone and lied about the employee stealing it to get a free phone. But even if that was not the case no one owes them anything. They were careless.

Anonymous

Anyways I guess I should not have taken the phone to the shower with me. I just put it on the side of the tub.

I got a message and went to check on it. My phone got wet. It cost $1400. I was hoping that if I lied and said that Six Flags stole my phone, that they would replace it.

Turns out even if it was their fault they would not replace it. I never lost my phone.

It was never stolen. I lied.

Anonymous

Also you keep giving me thumbs down. Immature brat.

Anonymous

NO one owes you a new phone.. You should have been more responsible with it.

Did you tell your parents that you lost your phone? Were they angry?

You lost your phone because you were careless and irresponsible. I hope your parents were not too angry, after all they spent $1400 on a phone you carelessly lost.

Guest
reply icon Replying to comment of Guest-2409071

The phone was in the parks care, the employees saw it, they kept coming up with excuses and they stole it. They knew where it was and they even took a picture of it.

And I don't know where you got the idea that my parents bought it. Be better and yes the park is responsible for that phone and the 1400$.

Anonymous
reply icon Replying to comment of Guest-2409132

You must be desperate and pathetic to give your own comment a thumbs up.

Guest
reply icon Replying to comment of Guest-2409132

Actually if you read their policy it clearly states that unattended items will be considered abandoned and will be discarded.

Panagiota Tmg
reply icon Replying to comment of Guest-2409132

You are basically a child. No 6 year old is able to afford a $1400 phone, Even if they could a parent would need to be there with them to sign the contract.

View more comments (8)
Raenette S

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer

They have not refunded me my money

Six Flags Over Georgia - They have not refunded me my money

On Thursday 10/05/2023, I made a purchase for two tickets in the amount of $125.00. I also purchased "FANSHIELD" which cost $10.95, and should assist with getting a refund if need be.

I realized on Friday I was to get a season pass and not tickets. I called and spoke with "ASH" in the support center. She stated refunds were not usually given, however since I was purchasing a season pass for $82.00, Six Flags would refund me the $125.00. She stated the support center needed proof of purchase of the season pass prior to my refund, once the purchase is made per ASH, I would have to email my order number to her.

Six Flags has deducted $217.00 and has failed to send me an order number, and/or proof of purchase of a season pass. My callback number is (678) 431-****.

I need to hear from someone today in regard to my refund. I don't have money to give away.

View full review
Loss:
$217
Pros:
  • Fun place to visit
Cons:
  • Stole my money

Preferred solution: Full refund

User's recommendation: not at this time

edwin V Bmb

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Verified Reviewer
| map-marker Camden, South Carolina

Lost and found

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Hello we lost our keys and phone on a ride however we know where they are we just cant get to them due to the ride being in motion we need to get back home which is in another state however we cant leave and we are stuck in ga with no more money everything we have is in th car and we cant go home without the keys we are just trying to get back home please help us getting the keys and our phone back we saw when they still on the ride
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Crystal W Zbh

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Verified Reviewer
| map-marker Austell, Georgia

Fright fest

I called multiple times 3 days in a row, never got ahold of a person. Left a few messages and never got a call back. Emailed with someone but when I asked my question they didn't respond.
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Loss:
$180

Preferred solution: Apology

User's recommendation: Do not call this number.

Shannon S Tmz

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Verified Buyer
|

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Verified Reviewer

Refund or lawsuit

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Six Flags Over Georgia - Refund or lawsuit
I bought 4 season passes order number 27272**** I am the only adult pass holder I use my boyfriend's card he let me use it and are supposed to be charging installment of $82 or something but I got charged the full amount of 305 and then got it in stomach payment instead of if I paid the full amount why would I have to pay the installment anyways I've been trying to take care of this to no avail they keep saying I'm not the pass holder I'm not this I'm not that it's ridiculous I want now a refund and I will take you guys to court
View full review
Loss:
$305
Cons:
  • Horrible customer experience

Preferred solution: Full refund

User's recommendation: Don't even bother

Anonymous
map-marker Atlanta, Georgia

Parking

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We came to the wrong park and didnt realize it until we were scanning our tickets. When I asked the lady at the desk if I could get a refund, she asked if I had my receipt, but I grew up in the age where you put the paper for parking on the dash! So I was trying to call to have it refunded instead of having to WALK ALLLLL the way back to the front. I tried calling and that is the biggest joke- you literally cannot speak to a live person. The people at the park were fabulous. They let me park up front and not have to walk from the parking area. And I got my refund after showing my receipt!
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User's recommendation: Make sure you’re not going to need to speak to somebody on the phone!

Margaret B Vgw

Ticket question

I would like to upgrade my tickets to platinum passes at $59.99 each. The confirmation number I have is 27289****. Please contact me at 912-507-****. Thank you Margaret Brantley
View full review

Preferred solution: Upgrade on purchase of tickets for July 18, 2023

Anonymous
map-marker Atlanta, Georgia

I lost my season pass tickets an can't get know help from no one. The chat line can fly he don't understand and that I want to go to the national something but when I call them they never answered the

Couldn't never get nobody on the line with nobody talk on the chat because they sound they couldn't understand and it's just as simple as like I said I lost my season passes and I just needed to know how do I go buy a get them replaced and couldn't get no help on that
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Jennifer J Typ

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Verified Reviewer
| map-marker Mableton, Georgia

Making sure parking is included with platinum upgrades pass

I wanted to make sure parking was included with platinum upgrade for the spring break pass pass pass
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Celena U

Why I was charged for my membership when the lady told me I want be charged

Six Flags Over Georgia - Why I was charged for my membership when the lady told me I want be charged
On sept 8 I tried to cancel membership . I could so I talk to this lady she did it for me . Because I couldn't . I also told her not to charge me for next month . Because I do no have the money . Because our on FMLA . I had to borrow this to pay my Augusta one . That I paid in September . She told me ok than she will cancel it . But today they took money out my account . And I really need it for another bill . So can you please put it back ? Please account #26255****
View full review
Loss:
$36
Pros:
  • I like six flag

Preferred solution: Full refund

Cheryl L Dri

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Verified Reviewer
| map-marker Austell, Georgia

Stop payment

Not able to don't have a job and is looking for work and when I'm able to afford the membership I will be gladly to restart my membership
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Preferred solution: Stop payment at this time

Joi D Hzv

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Verified Reviewer
| map-marker Albany, Georgia

Membership Cancellation

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Extremely difficult to even speak to someone. Tried to cancel online several times and their system kept saying my email wasnt recognized.

It slipped my mind a few times that the fee was still coming out of my account because I WORK and cant play phone tag. After scouring the Internet for nearly an hour and trying every number that popped up, I finally got a live person on the phone that gave me a customer service number to call. I sat on hold waiting to speak with someone for another 35 minutes and she walked me through how to cancel without my email. Funny thing about that is as soon as I canceled, I received a cancellation email which means my email was on file!!!

I asked her if there was someone else I could speak with that could accommodate the inconvenience of this whole fiasco, she replied no and proceeded to coach me off the phone and tell me how my daughter could continue to go to the park until next month. ARE YOU SERIOUS???

Six Flags will never see another penny out of me. Worst customer Ive received in a long time.

View full review

Preferred solution: Full refund

User's recommendation: Don’t waste your time or money on the membership

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